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Hayward TriStar VS 800 Series with OmniX

The 2025 TriStar VS series: runs from the OmniX app over Bluetooth, with a one-button override on the pump.

1.25 THP · 1.85 THP · 2.25 THP · 115/230V (a jumper; ships set to 230V) · variable-speed

What we repair on the Hayward TriStar VS 800 Series with OmniX

A permanent-magnet motor run by an electronic drive — no start capacitor to replace. When one fails we read the drive's own fault before touching a part.

  • Drive or keypad showing a fault, or the display dark — diagnosed against the manufacturer's fault list
  • Not answering the automation or app — communication wiring and settings
  • Speeds and schedules set wrong — reprogrammed for this pool, so it runs slow and quiet most of the day
  • Leaking at the shaft seal (water under the motor) — a new mechanical seal before the bearings rust
  • Air in the basket and losing prime — lid o-ring, basket, drain plugs, suction-side unions
  • Loud grinding or screeching — worn motor bearings
  • Low flow — impeller clogged or worn, diffuser gasket, basket
  • Cracked strainer housing, lid or basket

From Hayward's manual

  • The ring light flashes a code: 1 DC voltage out of range, 2 motor current too high, 3 drive too hot, 4 pump stalled, 5 internal motor/drive failure, 6 lost the OmniX module. Press the button or cycle power to reset.
  • Shaft seal SPX3200SA, or SPX4000SAV (Viton).

The facts, from Hayward

Type
Variable-speed
For
In-ground pools
Ratings
1.25 THP, 1.85 THP, 2.25 THP
Voltage
115/230V (a jumper; ships set to 230V)
Maximum flow
— not stated by the manufacturer
Controls
  • OmniX app over Bluetooth
  • OmniX Gateway (W3GATEWAYX1) for control away from home
  • One button: high, medium, low or stop for 3 hours
  • 600–3450 RPM
  • Schedules by time of day, and a water temperature sensor
  • 2 × 2.5-inch unions
Model numberWhat it is
VSP32810TriStar VS 810, 1.25 THP
VSP32815TriStar VS 815, 1.85 THP
VSP32820TriStar VS 820, 2.25 THP
W3VSP32815 / W3VSP32820Open Line versions

Where these facts come from

Checked against Hayward's own pages on 2026-09-23. Manufacturers change their lineups — if something here no longer matches, the manufacturer's page is right and we will fix ours.

← Every pump we repair · Hayward repair near me

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