Something else

Most water questions are one reading away from an answer. A strong chlorine smell, for instance, is usually too little chlorine, not too much.

Fix it yourself

1. 1Test the water, or bring a sample in — the test is free and takes minutes.
2. 2Put the readings into the calculator, or hand them to us.
3. 3Send a photo if it is something you can see — a colour, a stain, a foam.

What you’ll need

In the store and online.

• 4-In-1 Yellow Chlorine Test Strip 50 Strips per Bottle$13.88

Done when you know what the reading means and what to add.

The plans, what each one includes, and what a one-off visit costs are all on one page — no quote needed to see a price.

Fix it yourself

1. 1Read the plans side by side: what each includes, and what is billed separately on every plan.
2. 2Book straight from the pricing page or the booking form — the office confirms the day by phone.

Done when you have a price and a start date.

Our answers and articles cover most of what comes up in a DFW backyard. If yours is not there, a person reads every question that comes in.

Fix it yourself

1. 1Search our answers — type what you see, not the chemistry word for it.
2. 2Ask in the chat with your question typed in, or send it through the contact form with a photo.

Done when a person has answered — within one business day for the form, usually faster in the chat.