Highland Village, TX · 75077
Cartridge, DE or sand — we take the filter apart, clean it the way that type needs, check it for damage and record the clean pressure, so you know when the next one is due.
Clean it when the pressure gauge reads 8–10 psi above its clean reading — the rule in the filter makers’ manuals. On Highland Village’s municipal water most cartridges want a clean every 4–6 months. Sand and DE filters are backwashed at the same rise and taken apart when a backwash stops bringing the pressure down.
We price a filter clean at the visit: it is the on-site time for your filter type plus only the parts it needs, such as a tank o-ring, filter cleaner or a DE recharge. A new cartridge, grid or sand is quoted only when the old one is done.
No backwash setting at all means a cartridge filter: the elements come out and every pleat is hosed clean. If you add white powder through the skimmer after a backwash, it is DE — backwashed, taken apart to clean the grids, then recharged with fresh DE. A multiport valve and no powder means sand, which is backwashed and, when that stops working, chemically cleaned.
Yes: turn the pump off and open the air relief so the tank is not under pressure, then pull the cartridge and hose it from the top down, pleat by pleat — never with a pressure washer, which tears the fabric. Soak it in filter cleaner if it is greasy or crusted, and lube the tank o-ring before you close it. Book us if the pleats are torn, the end caps are loose, or the pressure stays high after a clean.
On site, a cartridge clean takes about an hour, a DE clean and recharge about 1¼ hours, and a sand filter service about 45 minutes. That is the whole visit: shut down, clean, check for damage, reassemble and record the new clean pressure.
A filter clean is its own visit: we shut the system down, clean the cartridge, DE grids or sand bed the way that filter needs, check it for damage and put it back with the new clean pressure recorded.
What we don't do (just so you know)
Find yours by the first line on each card, then see what we do, how long it takes and what it costs.
How to tell: No backwash setting at all — a tank that opens at a clamp or lid, with pleated fabric elements inside.
How we clean it
How often: When the gauge reads 8–10 psi above its clean reading — for most pools every 3–6 months.
Torn or flattened pleats, loose end caps, or a clean that no longer brings the pressure down mean new elements.
How to tell: A backwash valve, and white powder (diatomaceous earth) you add through the skimmer after a backwash.
How we clean it
How often: Backwash at 8–10 psi over the clean reading and add back DE; take it apart and clean the grids when a backwash no longer brings the pressure down.
DE blowing back into the pool means a torn grid or a cracked manifold — recharging over it just wastes the bag.
How to tell: A multiport valve with Filter, Backwash and Rinse settings, and no powder to add.
How we clean it
How often: Backwash at 8–10 psi over the clean reading. The sand itself usually lasts 5–7 years on city water and 4–5 years on well water.
Sand in the pool, very short runs between backwashes, or sand past its years mean new sand or laterals — a repair visit.
Highland Village, TX · Denton County
Filter cleaning nearby
A check you can do today
The 8–10 psi rule is the one in the filter makers’ owner’s manuals.
Most high-pressure, cloudy-water calls are a clean. These are the signs that it is something more.
Not sure? Call (469) 455-1054 and tell us what the gauge reads.
In stock at our store
Doing it yourself? Order online or pick up in Northlake. Want it done? These ride on our trucks.
Poolstyle
POOLSTYLE PS402PBH 5/PK LARGE FILTER SAVER SKIMMER SOCK
Super-Pro
Cl/ CV/ DEL/ DEV Tank O-Ring
Super-Pro
2"x50' DELUXE SERVICE GRADE BACKWASH HOSE
Super-Pro
1.5"x25' DELUXE SERVICE GRADE BACKWASH HOSE
Super-Pro
7" Diameter 81 SqFt Swimclear C3025/C3030 Cartridge Element
Filbur
105 sqft 7" Diameter Filter Cartridge
Super-Pro
60 SqFt Full Universal DE Grid Set 11" x 30"
Simplified Pools
2x25' BACKWASH HOSE
Highland Village consistently ranks among the best places to live in DFW and all of Texas, known for excellent Lewisville ISD schools, safe neighborhoods, strong property values, and an engaged community culture. Nestled between Lewisville Lake and the Flower Mound community, Highland Village offers a premium suburban lifestyle that attracts families who invest significantly in their homes and outdoor living spaces. The high density of residential pools here reflects the community's emphasis on outdoor entertainment and family recreation. Most Highland Village neighborhoods were built in the 1990s and 2000s, meaning many pools are 15-25 years old — an age where equipment optimization and surface refinishing become important considerations. The municipal water system provides good quality water from the DFW system, making chemical management relatively straightforward compared to well-water communities. Highland Village homeowners are discerning customers who research service providers carefully, value consistency and communication, and expect their pool to look perfect for neighborhood gatherings and family events. Our commitment to detailed service reports, transparent pricing, and reliable scheduling resonates strongly with the Highland Village community. Located just 8 miles from our Northlake headquarters, Highland Village is one of our most efficient service areas with multiple weekly routes covering every neighborhood.
Highland Village is served by the City of Highland Village municipal water system, receiving treated water from the DFW Water supply. Water quality is good with moderate mineral content (250-350 ppm TDS) and reasonable calcium hardness (200-300 ppm). The water is consistent year-round and relatively easy to manage chemically. Primary maintenance focus is on equipment condition and optimization rather than fighting challenging water chemistry.
Highland Village pools are predominantly established installations from the 1990s-2000s housing boom. Most feature plaster or pebble finishes with sand or cartridge filtration. Many pools still have original single-speed pumps that are excellent candidates for variable-speed upgrades. Newer renovations in the area increasingly include salt chlorine generators, LED lighting, and automation systems. Pool sizes typically range from 12,000 to 30,000 gallons, with some properties featuring resort-style installations with spas and water features.
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